Privacy Policy

Introduction

Sonam Services respects your privacy and is dedicated to keeping your personal data safe. This Privacy Policy details how we handle your contact and service details when you visit our website, schedule a technician appointment, or purchase RO spare parts and AMC maintenance plans in Ghaziabad, Noida, and across Delhi NCR.

Information We Collect

When you fill out a booking form, request a callback, or reach out through our contact helpline, we may collect the following details:

• Contact Details: Your full name, mobile number, and email address.
• Service Location: Your complete doorstep address, society/flat number, landmark, city, and pin code.
• Appliance Specifications: RO water purifier brand, model, machine age, and specific breakdown or installation requirements.

How We Use Your Information

We use your information strictly to provide prompt and reliable water purifier services, including:

• Dispatching certified local technicians to your home or office.
• Contacting you to confirm appointment schedules and technician arrival times.
• Managing your Annual Maintenance Contract (AMC) renewal alerts and filter replacement reminders.
• Collecting post service feedback to ensure complete customer satisfaction.

Data Protection & Confidentiality

We do not sell, rent, or lease your personal information to third parties or marketing agencies. Your location and contact details are shared only with the assigned technician directly involved in completing your service visit.

We employ administrative and technical precautions to prevent unauthorized access, misuse, or alteration of your personal data.

Cookies & Website Usage

Our website may use standard session cookies to improve browsing performance, retain navigation preferences, and load pages quickly on mobile and desktop devices. You can configure your browser to disable cookies if you prefer.

Updates to This Policy

Sonam Services may update this Privacy Policy periodically to reflect service upgrades or legal requirements. Any modifications will be posted directly on this page with immediate effect.